at Shell
About the Job
Job Details
Full-time
Unspecified
Other
Requirements
Job Description
Job Family Group:
Worker Type:
Posting Start Date:
Business unit:
Experience Level:
Job Description:
Purpose
- Review, validate, and process requests relating to Trading & Supply data objects accurately (first-time-right) and in a timely manner.
- Fully comply with controls, defined policies, operating procedures including archiving requirements, and work instructions.
- Be responsible for addressing all queries related to requests and to coordinate with various focal points and stakeholders for resolution, as necessary.
- Regularly engage with the business partners and stakeholders to discuss issues and blockers (escalate as needed on a timely basis)
- Demonstrate process knowledge and excellence and act as technical lead when required.
- Proactively identify areas for improvement in the process. Play an active role as a member in improvement projects and lead improvement projects, as needed.
- Provide inputs on a timely basis for the purpose of updating documentation on controls, work instructions, procedures, etc. Ensure compliance to record archival process.
- Support data cleansing activities, as needed, to support business projects and initiatives.
- Prepares and do analysis on monthly key performance metrics of the team. Facilitate regular engagement with stakeholders to discuss KPI improvements.
What we need from you?
Skills
Industry / Functional Expertise:
- We are looking for individuals who are proficient on the following skills:
- Stakeholder Management – this role will involve interacting with numerous demanding stakeholders. Thus, it will be very imperative if you can effectively manage their demands as well as push back as necessary for timelines that are not feasible.
- Continuous Improvement – while managing the daily operations will be the backbone of the role, it will be key for you to identify process inefficiencies and the root causes of these. Continuously improving the process in line with the automation goals of the organization will make the work simpler and leaner.
- Data Management/Analysis – data is the backbone of this organization. While the role is centered around Master Data Maintenance, it will be important for you to make use of the existing data available and leverage on it to identify issues and improve the process.
Modeling and Technology Skills
- The role is on heavy use of Microsoft Office applications (Excel, Outlook, etc.)
- It is advantageous (but not necessary) for you to be experienced in SAP
- Knowledge and proficiency in Macros and Power BI is a plus
Special Challenges
- Strong stakeholder demands and how these can be balanced against all other operational requirements
- Numerous projects on top of the daily operational deliverables
- Communicating technical jargon in plain English to colleagues within and outside T&S Data
- Virtually working with a wide network of colleagues located throughout the globe
Dimensions
- Support delivery of master data operations and projects across the Trading and Supply business units in Shell
What do we need from you?
- Must have 2+ years of experience in a Master Data Maintenance, Finance, or Industrial Engineering related role
- Must have university degree in Industrial Engineering, Finance, or related course
- Must be proficient with Microsoft Office Applications (Excel, Outlook, etc.)
- Proficiency with SAP is a plus
- Proficiency with Macros and Power BI is a plus
- Should have good interpersonal communication skills
- Should be a good team player and open to feedback
- Has eagerness to learn and ability to work under tight deadlines
Company Description
Shell Business Operations (SBO) is a chain of operational centers that form an integral part of Royal Dutch Shell. We influence business development for Shell globally, enabling the work of 93,000 employees in over 70 countries across the world. SBO Chennai is focused on driving excellent performance that enable Shell to operate in a global competitive and ever-changing business environment.
An Innovative Place to Work
There’s never been a more exciting time to work at Shell. Everyone here is helping solve one of the biggest challenges facing the world today: bringing the benefits of energy to everyone on the planet, whilst managing the risks of climate change.
Join us and you’ll add your talent and imagination to a business with the power to shape the future – whether by investing in renewables, exploring new ways to store energy or developing technology that helps the world to use energy more efficiently.
An Inclusive & Progressive Place to Work
To power progress together, we need to attract and develop the brightest minds and make sure every voice is heard. Here are just some of the ways we’re nurturing an inclusive environment – one where you can express your ideas, extend your skills, and reach your potential.
- We’re creating a space where people with disabilities can excel through transparent recruitment process, workplace adjustments and ongoing support in their roles. Feel free to let us know about your circumstances when you apply, and we’ll take it from there.
- We’re closing the gender gap – whether that’s through action on equal pay or by enabling more women to reach senior roles in engineering and technology.
- We’re striving to be a pioneer of an inclusive and diverse workplace, promoting equality for employees regardless of sexual orientation or gender identity.
A Rewarding Place to Work
- Combine our creative, collaborative environment and global operations with an impressive range of benefits and joining Shell becomes an inspired career choice.
- We’re huge advocates for career development. We’ll encourage you to try new roles and experience new settings. By pushing people to reach their potential, we frequently help them find skills they never knew they had, or make career moves they never thought possible.
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DISCLAIMER:
About the Company
Collaboration is critical to our success. Inclusion and inclusive behaviours are at the heart of effective collaboration, be it with team members, colleagues in other parts of our company, partners in our joint ventures, or most importantly with our customers.