at Shell
About the Job
Job Details
Full-time
Unspecified
Other
Requirements
Job Description
Job Family Group:
Worker Type:
Posting Start Date:
Business unit:
Experience Level:
Job Description:
Perform Bill-to-Cash operations which includes:
- Ensure complete set of data are being interfaced daily from POS to GSAP via the system middleware.
- Ensure accurate and timely posting of manual billing requests from valid requestors/approvers.
- Ensure items due for collection/payments are included in the Direct Debit/Credit runs for the day.
- Ensure that Direct Debit/Credit runs are accepted and processed by the bank on time
Ensure operational activities are being performed in accordance with the Global WI / Local WI / Local Guide.
Timely escalate operational issues in accordance with the escalation matrix.
Perform process steps, business and financial controls effectively and be able to determine any control failure and issues and be able to escalate in a timely manner.
Handle resolution of disputes and operational issues through investigation within the operations and its feeder processes and be able to communicate and collaborate with other functional support.
Provide accurate reporting data of KPI results on a daily and monthly basis and be able to provide clear and analytical commentaries to it.
Strongly collaborate with other retail business partners concern and be able to manage low to moderate complexity level of queries (e.g., Territory Managers, Customer Ops, Credit, OTD, Cards Accounting and Wetstock).
Perform testing for improvement initiatives and migration activities and be able to identify possible errors and other testing findings.Perform effective and timely SOAR reconciliation.
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What we need from you?
Degree in Finance, Accountancy or its equivalent.
Minimum 2 years’ experience handling Billing, Account Receivables, Finance and Accounting (Must for Snr Analyst and Advantage for Analyst).
Experience in ERP System – GSAP / SAP will be an advantage.
Strong analytical thinking and problem-solving skills
Effective business communication both written and oral.
Ability to work cross functional teams and across organization and globally.
Strong attention on details and organized.
Strong time management and prioritization.
With clear demonstration of teamwork, flexibility, change adaptability and resiliency.
CI mindset
Challenges:
Exposure in a fast-changing process and business.
Stakeholders will be at different level, processes, and locations.
Be able to handle multiple priorities and issues.
Should be able to understand business, IT landscape and other stakeholders’ complexities
Shift: 6PM-3AM
DISCLAIMER:
About the Company
Collaboration is critical to our success. Inclusion and inclusive behaviours are at the heart of effective collaboration, be it with team members, colleagues in other parts of our company, partners in our joint ventures, or most importantly with our customers.