Alberta, Canada

Job Family Group:

Process Engineering

Worker Type:

Regular

Posting Start Date:

June 18, 2025

Business unit:

Downstream and Renewables

Experience Level:

Experienced Professionals

Job Description:

What’s the role

Shell Canada is seeking a Process Engineer (also known internally as Contact Engineer - Upgrader RHC) to join their team at the Scotford Refinery.

This role provides process engineering support to the 24/7 Production organization to ensure excellence in Process Safety, Reliability, Margin/Energy Optimization, and Cost Management. The Contact Engineer works very closely with the Production Specialist to provide technical assurance to unit operations and ensure production plan delivery.

Additionally, the Contact Engineer plays a key role in Continuous Improvement, Project Development, and Turnaround Planning and Execution. The current assignment is to support the Upgrader South Residue Hydro-Cracking (RHC) Unit, focusing on the short-term delivery of the asset. In this position, it is expected to provide mentoring and technical support to the Hydroconversion team as a senior engineer within the team.

Accountabilities:

• Perform proactive technical monitoring of the designated process unit against the safe operating envelope and License to Operate limits for the process unit and documents the performance through defined monthly and quarterly KPI reports

• Work with the designated Technical Senior Engineers to implement and utilize the current adopted monitoring standard for the site. The purpose of this activity is to understand unit and equipment performance, identify threats, troubleshoot performance and reliability gaps, and identify opportunities for improvement. This activity feeds into multiple core operations, maintenance and assurance-based work processes and deliverables (i.e. Management of Change, Hazards and Effects Management Process, Ensure Safe Production)

• Provide technical expertise and guidance to ensure designated process units are operated in a safe, environmentally sound and reliable manner in accordance with the license to operate and the defined safe operating envelope

• Provide technical expertise and optimization recommendations to support delivery of the business plan, including feed and product quality specifications and energy/cost efficiency

• Provide updates to Business team on changes to the short-term business plan and into the yearly business planning cycle for unit performance

• Provide monthly, quarterly and annual input for production accounting and regulatory reporting (i.e. Solomon, yield reporting, flaring, catalyst costs, chemical costs)

• Identify and communicate to the technical, production and maintenance communities any threats to process safety and license to operate limits as well as threats to meeting the current production plan, annual business plan, turnaround cycle, equipment plans or maintenance plans

• Act as a lead in unit alarm reviews and supports alarm management activities as per ESP process

• Utilize fact-based root cause analysis (e.g. Root Cause Analysis, Kepner-Tregoe, Causal) to investigate, define and troubleshoot threats. Assists as appropriate in ensuring solutions to problems are acceptable from a technical integrity point of view

• Provide process engineering support for operating problems or seeks process engineering support where appropriate.  This will require some off-hours support during plant upsets and emergencies

• Follow up on assigned Sonar and Sphera actions, findings, and investigations

• Coordinate the efforts of other technical disciplines and specialist support to resolve threats or to support planned shutdowns, start-ups, turnaround activities, or other significant events

• Document threats and support reliability by driving accountability, threat resolution, and optimization to ensure continuity and prevent re-occurrence of the same issues. Maintain documents in appropriate formats and filing for future use

• Approve/review all Plant Changes affecting the unit

• Act as both a unit expert/idea approver and a process engineer/discipline reviewer in the Management of Change process

• Serve as the Management of Change focal point for short-term (i.e., temporary repair or impairment) or small project changes

• Provide technical leadership to turnaround and major maintenance activities including: scope collection, scope review, scope challenge, shut down procedures and start-up procedures.

• Lead as the unit technical expert during turnarounds and major maintenance activities, ensuring accountability for the technical integrity of the event

What you bring

• Must have legal authorization to work in Canada on a full-time basis for anyone other than current employer

• Bachelor’s Degree in Chemical Engineering

• Professional Engineering (P. Eng) designation with APEGA is required

• At least 8 years of experience in process engineering roles within the refining or petrochemical industry

• Must be willing to provide off-hours support during plant upsets and emergencies if needed

If you don’t see yourself fully reflected in every job requirement listed in the posting above, we still encourage you to reach out and apply. Research has shown that women from under-represented groups often only apply when they feel 100% qualified. We are committed to creating a more equitable, inclusive, and diverse company and we strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientations, and life experiences to apply. 

What we offer

You bring your skills and experience to Shell and in return you work with talented, committed people in an innovative work environment. You’ll have the opportunity to develop the skills you need to grow in an environment where we value honesty, integrity, and respect for one another. You’ll be able to balance your priorities as you become the best version of yourself.

• Progress as a person as we work on innovative projects together

• Continuously grow the transferable skills you need to get ahead

• Work at the forefront of technology, trends, and practices

• Collaborate with experienced colleagues with unique expertise

• Achieve your balance in a values-led culture that encourages you to be the best version of yourself

• Benefit from flexible working hours, and the possibility of remote/mobile working

• Perform at your best with a competitive starting salary and annual performance related salary increase; our pay and benefits packages are considered to be among the best in the world

• Take advantage of paid parental leave, including for non-birthing parents

• Join an organization working to become one of the most diverse and inclusive in the world

• We strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientation, and life experiences to apply

• Grow as you progress through diverse career opportunities in national and international teams

• Gain access to a wide range of training and development programs

We'd like you to know that Shell has a bold goal: to become one of the world’s most diverse and inclusive companies. You can get to know more about how we're working towards that goal, click here.

Shell in Canada

Shell Canada is part of a global group of energy and petrochemicals companies with an average of 92,000 employees in more than 70 countries and has been operating in Canada since 1911.

Shell Canada is one of the few truly integrated energy companies in Canada with all of Shell’s global businesses represented, including upstream, integrated gas, downstream, and renewables and energy solutions. That means we do everything from exploration, gas production, refining and manufacturing, to providing fuels and developing energy solutions for our customers.

At a glance, our businesses and projects in Canada include:

• Joint Venture Partner (40%) with LNG Canada which will export Canadian natural gas to Asian markets

• Shale gas and liquids assets in Alberta and British Columbia

• A network of 1,400 retail stations across Canada

• The Scotford Complex in Alberta, includes an upgrader, chemicals plant and is home to the Quest carbon capture and storage facility

• The Sarnia Manufacturing Centre refinery in Ontario

• Investments in renewables and energy solutions, including EV charging, hydrogen and biofuels

• 15 Shell-owned distribution terminals, three of which have marine operations

• Shell Aviation Canada delivers across a network of 27 airport fixed-based operations and airport consortiums, from coast to coast. Shell Aviation provides 1.7 billion liters of high-quality fuel annually in Canada and offers reliable and safe into-plane delivery

• Strong Sulphur and Lubricants businesses as well as an innovative Supply and Trading business

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