Bangkok, Thailand

Job Family Group:

Commercial and Retail

Worker Type:

Regular

Posting Start Date:

December 7, 2023

Business unit:

Downstream and Renewables

Experience Level:

Experienced Professionals

Job Description:

What’s the role?

To excel in this role, the Key Account Manager should develop a thorough understanding of the customer’s needs, the potential to grow and develop the account and to link this to our Value Propositions. In addition, you will be performing the following responsibilities:

• Deliver financial target e.g., Margin, Volume, Day Sales Credit and other related KPIs.
• Grow portfolio and expand new customers through Sales Professional Behaviour (plan, monitor and review then to achieve individual sales targets and contribute to overall team performance).
  • Hunt and acquire new customers to expand customer base from various industrial sectors e.g., manufacturing, construction, mining, and other fuel usage businesses.
  • Win over deal negotiation and bidding to acquire new business.
  • Strengthen relationship with key customers at all stakeholder levels.  
  • Deliver customer value propositions and formulate account implementation plan to offer maximum value to both the customers and Shell.       
  • Drive the pursuit of new customer sectors and growth in line with business strategic direction.
  • Ensure on customer satisfaction and business performance at bottom line.
  • Passion on energy transition and decarbonization.
• Understand and keep track of changing customer needs, customer structures and the business environment.
• Have an in-depth knowledge of the key competitors & substitution products and understand their strengths and weaknesses thereby exploiting opportunities arising from these.
• Proactively work closely with Critical Business Partners (such as Supply, Distribution, Credit, Sales Support, Pricing Desk, Marketing, Legal & others) to ensure on co-operation between sales and critical business partners, particularly when conflicts may arise from a customers perspective.
• Contribute as part of a team member by building and maintaining positive working environment and demonstrating Enterprise First, Sales and Leadership behaviours
• Accountable for driving own individual development to continuously improve competencies.
• Ensure personal safety and compliance with Shell Manual of Authorities, Shell Group Business Principles, Shell HSSE Policy, Shell Values, Trade Practices Act, Anti-Competitor laws and other relevant Shell policies

What we need from you

To succeed in this role, you will have the following:

• More than 7 years experience in commercial sales & marketing is required preferably in Oil & Gas , Tyre, Steels, Cements, Chemical, Banking and/or other Commodity products with minimum 5 years in B2B sales role.
• Bachelor’s Degree in Commercial, Science or Engineering courses. Master’s Degree is an advantage.
• Proven track records in hunting new customers, managing key accounts, growing portfolios, and winning deals with multi-level stakeholder management.
• Experienced working in multi-level and/or multi-national company.
• Experienced working at manager level is an advantage.
• Good in English communication.
• Strong commercial acumen, stakeholder management, and relationship skills.
• Self-initiate on strategic plan for business growth.
• Agile and adaptable into fast & dynamic competitive environment.
• Amenable to work & travel in southern area. Familiarity on southern area is a plus.

If you don’t see yourself reflected in the job requirements on the posting above, we still encourage you to reach out and apply. Shell is committed to creating a more diverse, equitable and inclusive workplace and we encourage individuals of all backgrounds to send in your applications.

Company Description

Shell’s presence in Thailand dates back to 1892 when the first barge containing Shell kerosene docked in Bangkok. Today, Shell is one of the largest and the longest-established multinational operations in Thailand. The Shell Brand is one of the most esteemed and well respected in the Thai energy sector. Shell played a pioneering role in the advancement of the industry, from the establishment of refineries to a nationwide network of gasoline stations. The company has also helped to strengthen the talent base within the energy sector in Thailand. For more than 120 years of our operations in Thailand, Shell has been growing side by side with the country’s developing economy. We have been committed to developing products of quality and to preserving the environment. Our goal is not only to achieve business success but also to play an active role in helping improve society.

An innovative place to work

There’s never been a more exciting time to work at Shell.

Join us and you’ll be adding your talent and imagination to a business with the ambition to shape the future – whether by investing in oil, gas and renewable energy to meet demand, exploring new ways to store energy, or developing technology that helps the world to use energy more efficiently, everyone at Shell does their part.

An inclusive place to work

To power progress, we need to attract and develop the brightest minds and make sure every voice is heard. Here are just some of the ways we are nurturing an inclusive environment – one where you can express your ideas, extend your skills, and reach your potential.

• We’re creating a space where people with disabilities can excel through transparent recruitment process, workplace adjustments and ongoing support in their roles. Feel free to let us know about your circumstances when you apply, and we’ll take it from there.
• We’re closing the gender gap – whether that’s through action on equal pay or by enabling more women to reach senior roles in engineering and technology.
• We’re striving to be a pioneer of an inclusive and diverse workplace, promoting equality for employees regardless of sexual orientation or gender identity.
• We consider ourselves a flexible employer and want to support you finding the right balance. We encourage you to discuss this with us in your application.

A rewarding place to work

Combine our creative, collaborative environment and global operations with an impressive range of benefits and joining Shell becomes an inspired career choice.

We’re huge advocates for career development. We’ll encourage you to try new roles and experience new settings. By pushing people to reach their potential, we frequently help them find skills they never knew they had, or make career moves they never thought possible.

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DISCLAIMER:

Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Shell/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer.