at Shell
About the Job
Job Details
Full-time
Unspecified
Other
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Job Description
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Where you fit in
The purpose of the Information Risk Management (IRM) Function is to ensure that Shell is addressing Information Risks in an effective and efficient manner, commensurate with Shell risk appetite, and being seen as an industry leader among peers and key suppliers of security services.
As part of the CyberDefence capability, the global Incident Response team focuses on responding to security incidents, performing detailed investigation, and limiting Business impact as much as possible. The team responds to a wide variety of incidents ranging from malware infections to system compromises to Shell data exposures on the internet. Our Incident Analysts are action driven, containing security incidents quickly (containment is measured in hours, not days), identifying the root cause and advising on mitigation. Incident Analysts are expected to be comfortable with ambiguity, prioritizing, improvising, and actively influencing stakeholders. Being successful also requires the Incident Analyst to learn about Shell, its businesses and processes so the incident response can be tailored to the situation.
What’s the role?
As an Incident Analyst with CyberDefence you are responsible for executing the Shell IRM Incident Management process:
- Operate and improve the Security Incident Response process.
- Perform technical and procedural investigations and execute response activities on cyber security incidents or potential incidents.
- Provide triage, data acquisition and advice on security incidents to rapidly diagnose problems and identify immediate treatment.
- Mature use of tools to support security incident investigations, harvesting and analysis.
- Drive process improvements in security incidents, forensics across all supplier teams.
- Manage stakeholders during incidents and report on security incidents to our stakeholders.
Accountabilities:
- Execute the Shell cyber security Incident Response process.
- Serve as an Incident manager working with IT and the business stakeholders to rapidly and effectively resolve security incidents.
- Perform triaging, data acquisition and provide advice on security incidents to rapidly diagnose problems and identify immediate treatment.
- Drive improvements in security incidents across all supplier teams.
- Document security incidents in the incident case management system.
- Deliver security incident investigations:
- Serve as an Incident manager working with a team of Incident Response staff to rapidly and effectively resolve security incidents.
- Investigate and find root causes of security incidents and document the lessons learned.
- Track and report status and drive rapid resolution of security incidents and situations involving IT-security controls.
What we need from you?
- Must have legal authorization to work in the US on a full-time basis for anyone other than current employer
- Minimum three (3) years of experience in Information Security areas such as Incident Response, penetration testing, Risk management, or strong hands-on IT Operational experience with a demonstrable interest in cyber security
- Knowledgeable, creative and responsible IT security professional that can deal with ambiguity.
- Has excellent analytical skills and appreciates a technical challenge.
- Has a good technical understanding of and hands-on experience with IT networks, infrastructure and applications.
- Has good written and verbal communication skills and provides well-informed advice.
- Influences stakeholders to prioritize providing support to incident response activities.
- Carries out assignments alone or as part of a team, applying knowledge, skills, and experience.
- Actively drives assignments to a contained state and closure within a short timeframe (hours / days).
- Demonstrates an understanding of the issues of interest to Shell and proposes viable solutions within the scope of own expertise, considering the needs of those affected.
- Maintains knowledge and experience of current practice within own area of expertise and is aware of current developments within own area of expertise.
- Promotes transfer of knowledge and awareness of information security to those in related areas.
- Demonstrable experience performing incident response and IT forensic investigations.
- Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts.
- Strong interpersonal skills, with the ability to network across (team and IT organization) boundaries.
- Pro-active and self-motivated, committed to achieving deadlines and results.
- Demonstrated evidence of Enterprise First values and behaviours
- The Incident Analyst is part of an on-call procedure to enable 24/7 response capabilities. This includes regular standby during weekends (usually one weekend per month) and/or holidays.
- Comfortable working in a virtual team.
- Willing to work on a hybrid setup (2 days in office)
For regular full-time or regular part-time employees of the Company (participating companies as listed in the Summary Plan Description), insurance coverage options include medical, dental, vision coverage, life Insurance, Business Travel Accident Insurance, and Occupational Accidental Death Benefit programs. Employees also participate in a company pension plan and a 401(k) plan. Paid leave includes up to 6 weeks of paid vacation time, up to 11 paid holidays, and parental leave offering 16 weeks of paid leave to birthing mothers, and 8 weeks of paid leave for non-birthing parents. Additionally, employees are eligible for disability leave for up to 52 weeks at 100% or 50% of base pay. Shell also offers other compensation such financial reimbursement for adoption, wellness, education, and personal learning expenses, and some roles are eligible for discretionary long-term incentives. For interns, eligible benefits include medical, dental, and vision coverage, life insurance, Business Travel Accident Insurance, and Occupational Accidental Death Benefit programs; participation in a 401(k) plan; and paid leave for up to 11 paid holidays. Additional information on Shell’s US benefit programs can be found at
https://www.shell.us/careers/about-careers-at-shell/rewards-and-benefits.html
COMPANY DESCRIPTION
Shell is a global group of energy and petrochemicals companies with over 90,000 employees in more than 70 countries and territories. In the US, we have operated for over a century and are a major oil and gas producer onshore and in the Gulf of Mexico, a recognized innovator in exploration and production technology, and a leading manufacturer and marketer of fuels, natural gas and petrochemicals. We deliver energy responsibly; operate safely with respect to our neighbours and work to minimize our environmental impact. We are in search of remarkable people who will thrive in a diverse and inclusive work environment to deliver exciting projects locally and globally. People who are passionate about exploring new frontiers. Innovators and pioneers. People with the drive to help shape our future. Because remarkable people achieve remarkable things.
An innovative place to work
There’s never been a more exciting time to work at Shell. Everyone here is helping solve one of the biggest challenges facing the world today: bringing the benefits of energy to everyone on the planet, whilst managing the risks of climate change.
Join us and you’ll add your talent and imagination to a business with the power to shape the future – whether by investing in renewables, exploring new ways to store energy or developing technology that helps the world to use energy more efficiently.
An inclusive place to work
To power progress together, we need to attract and develop the brightest minds and make sure every voice is heard. Here are just some of the ways we’re nurturing an inclusive environment – one where you can express your ideas, extend your skills and reach your potentials.
- We’re creating a space where people with disabilities can excel through transparent recruitment process, workplace adjustments and ongoing support in their roles. Feel free to let us know about your circumstances when you apply, and we’ll take it from there
- We’re closing the gender gap – whether that’s through action on equal pay or by enabling more women to reach senior roles in engineering and technology
- We’re striving to be a pioneer of an inclusive and diverse workplace, promoting equality for employees regardless of sexual orientation or gender identity
- We consider ourselves a flexible employer and want to support you finding the right balance. We encourage you to discuss this with us in your application
A rewarding place to work
Combine our creative, collaborative environment and global operations with an impressive range of benefits and joining Shell becomes an inspired career choice.
We’re huge advocates for career development. We’ll encourage you to try new roles and experience new settings. By pushing people to reach their potential, we frequently help them find skills they never knew they had, or make career moves they never thought possible.
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DISCLAIMER:
About the Company
Collaboration is critical to our success. Inclusion and inclusive behaviours are at the heart of effective collaboration, be it with team members, colleagues in other parts of our company, partners in our joint ventures, or most importantly with our customers.