Sarawak, Malaysia

Job Family Group:

Aircraft

Worker Type:

Regular

Posting Start Date:

June 9, 2025

Business unit:

Projects and Technology

Experience Level:

Experienced Professionals

Job Description:

Position Purpose:

To lead, supervise, organize and manage safe aircraft and flight operations in the transportation of personnel and freight achieving “best in class” performance, safety and security. To manage aviation services contract, provide 1st line assurance, and ensure compliance to commercial and HSSE contract performance metrics. Optimize the use of resources in the most efficient and cost-effective manner. Provide aviation expert technical advice and support to other business units as required.

Dimensions:

• IGU Malaysia Primary Spend (OPEX): ~ circa MYR 170million per annum

• Contract Management:

~ 2 Helicopter Services Contract Mode 2, High Risk (Contract ACV – est. MYR10mil spend annually)

~ 1 Helideck Inspection contract Mode 3, Low Risk (Contract ACV – est. MYR300k spend annually)

• Demand

~ East Malaysia operations only (Sabah and Sarawak)

~ Passenger movement (35,000 pax per year – Shell share)

~ Flying hours (1000 hours per year – Shell share)

~ 40+ helidecks (platforms, rigs, work barges, vessels) for Shell and 3rd Party.

What's the role:

1. Ensure the Aircraft Operators comply with national regulatory requirements (CAAM), SEAM Standards for Air Transport Safety, Shell Group Requirements for Aircraft Operations (SGRAO/Part 690).

2. As the Contract Holder for IGU Malaysia’s aviation services contracts, manage Aviation Contractors to comply with contract requirements and budgets set.

3. Manage any change to the contract through engagements/discussions/approvals of PETRONAS’s Category Manager (PN CAT-Man).

4. Conduct frequent and effective assurance (1st line assurance) audits on Air Operators in preparation of periodic Shell Aircraft audits.

5. Conduct airport / heliport / field site / and helideck audits and inspections to Group standards.

6. Support the Air Operators to close gaps identified by both 2nd and 1st line audits in a timely, sustainable manner with the aim of achieving operational and technical excellence in their operations.

7. Liaise closely with the Air Operators in ensuring that all the related facilities are serviceable and properly maintained and that all regulatory permits and licenses required for aviation operations are kept current.

8. Maintain effective working relationship with key internal (T&OE and Shell Aircraft Limited -SAL) and external stakeholders (PETRONAS, Government Bodies and relevant Third parties) to ensure safe and uninterrupted helicopter flight operations in support of IGU Malaysia’s activities.

9. Ensure that on a daily basis Aviation KPI’s are collected and managed continuously to improve performance of the department and its Air Operators.

10. Ensure the Master Procurement Plan, Aviation Operating Budget and Capital Expenditure is completed timely and accurately for submission to the annual budget cycle.

11. Lead and direct the delivery of air transport resources during emergency response activities in IGU Malaysia.

12. Act as the Incident Command Team (IMT) Air Operations Branch Director for IGU Malaysia.

Key Challenges:

• Ensure that all aviation activities are carried out in accordance with Group practices (SGRAO/Part 690) and Malaysia/state legislation.

• Plan Air Operations effectively to meet operational demand with no loss to production, drilling downtime, or delay resulting from sub-standard aviation support by Air Operators.

• Managing operations with principal focus on ensuring that the contracted Air Operators are focused on delivering quality safe operations every day.

• Collaborating with other oil and gas operators and always ensuring that at all times IGU Malaysia’s priorities especially on safety, flying hours, operational and commercial matters are high on the agenda.

Key Stakeholders:

• Internal:
  • SVP Shell Malaysia Upstream, GM Supply Chain, GM Assets, Operations Managers, HSSE Advisors, P&T Engineers, Wells Engineers,  Shell Aircraft Limited - SAL.                           
• External:
  • Aircraft Contractors and sub-contractors, PETRONAS PMU, PCSB (SKO & SBO), 3rd Party EP Logistics Manager, Malaysia Airports Berhad, Governmental bodies relating to Aviation Operations

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Experience and Qualifications Required

• Must be a licensed pilot (ATPL [preferred] / CPL [acceptable]) or aircraft engineer (A&P licensed).  Military equivalency for these credentials is acceptable.
• Meet the Job Competence Profile as Air Operations Supervisor and be able to pass Air Transport TA1 competency examination requirements within 6 months of start of Company employment.
• Aviation maintenance experience required with a reasonable awareness of aircraft maintenance practices including the management of scheduled and unscheduled maintenance, maintenance quality assurance principles, and serviceability and dispatch requirements.
• Logistics experience required with at keen awareness of the principles of logistics, and an understanding of time-distance considerations, aviation logistical support requirements, budgeting, and hazardous material handling.
• Working knowledge of CAAM/EASA/JAA Ops, maintenance regulations, Quality and Safety Management System (SMS) and awareness of industry best practice
• Lead Auditor qualification and skills in auditing engineering/flight operations standards is required.
• Computer literate and skilled at using Microsoft Office or other business applications.
• Administrator level preferred / user level required; competence with Q-Pulse, RADAR, or similar Aviation SMS, Audit, Reporting tools or software suites.
• Strong communication (English) and interpersonal skills, leadership and negotiating skills to enable incumbent to work/collaborate closely with customers, contractors and external agencies
• Strong understanding and experience in planning and managing helicopter (aviation) operations to satisfactorily meet IGU Malaysia’s logistical demand.
• Understanding of the technological developments in helicopters essential to maintain the Company’s aircraft operations at the highest level of operational and commercial viability and safety.
• Knowledge and understanding on operations of remotely piloted aircraft systems (RPAS) and the requirements for operations in Malaysia.

Company Description

Shell has been a partner in powering Malaysia’s progress since 1891 when we established our first depot in the Straits Settlements. Today, we are an integrated energy company comprising Upstream, Downstream, Integrated Gas and New Energies, Projects & Technology, and Shell Business Operations. Shell Malaysia aims to be the leading energy player in the country, powering Malaysia’s future with cleaner, innovative, and competitive energy solutions.

Ø Upstream

More than a century, Shell has been operating and we continue to extract and deliver oil and gas efficiently, profitably, and in environmentally friendly and socially responsible ways to meet evolving customer needs and the growing demand for energy.

Ø Downstream

With over 950 service stations, Shell has the leading market share in the fuels retailing business in Malaysia. In Malaysia, we make and sell more than 600 different lubricants for the automotive sector, heavy-duty transport, food processing, and power generation. We are the lubricants market leader in Sabah and Sarawak.

Ø Integrated Gas, Renewables and Energy Solutions

Shell set out its Powering Progress strategy, which we aim to deliver through our three business pillars of Growth, Transition and Upstream. The Growth Pillar includes our Marketing and Renewables & Energy Solutions businesses and focuses on working with our customers to accelerate the transition to net-zero emissions. One of our achievement, Sarawak onshore: World’s first commercial GTL plant (SMDS)

Ø Project & Technology

As P&T, we exist to make the delivery of Shell’s strategy and the growth of our company possible. P&T works collaboratively and in an integrated way with its business partners, to deliver value for our customers, and for Shell.

An Innovative Place to Work

There’s never been a more exciting time to work at Shell. Everyone here is helping solve one of the biggest challenges facing the world today: bringing the benefits of energy to everyone on the planet, whilst managing the risks of climate change.

Join us and you’ll add your talent and imagination to a business with the power to shape the future – whether by investing in renewables, exploring new ways to store energy or developing technology that helps the world to use energy more efficiently

An Inclusive & Progressive Place to Work                                              

To power progress together, we need to attract and develop the brightest minds and make sure every voice is heard. Here are just some of the ways we’re nurturing an inclusive environment – one where you can express your ideas, extend your skills and reach your potential.

Ø We’re creating a space where people with disabilities can excel through transparent recruitment process, workplace adjustments and ongoing support in their roles. Feel free to let us know about your circumstances when you apply, and we’ll take it from there.

Ø We’re closing the gender gap – whether that’s through action on equal pay or by enabling more women to reach senior roles in engineering and technology.

Ø We’re striving to be a pioneer of an inclusive and diverse workplace, promoting equality for employees regardless of sexual orientation or gender identity

A Rewarding Place to Work

Combine our creative, collaborative environment and global operations with an impressive range of benefits and joining Shell becomes an inspired career choice

We’re huge advocates for career development. We’ll encourage you to try new roles and experience new settings. By pushing people to reach their potential, we frequently help them find skills they never knew they had, or make career moves they never thought possible.

DISCLAIMER:

Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Shell/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer.